The act of complying with Regulations, Standards and Frameworks is becoming essential business practice. The IDL Compliance Program identifies the compliance issues that are generating compulsory and compelling IT investment across a variety of industry sectors.

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Issue Brief New Policy Driver IT Investment Implications Compliance Timetable
Gramm-Leach-Bliley Act Privacy requirements for customers’ financial data. Mandates the publication of privacy standards used by financial institutions and restricts the use and transfer of data between organizations. Security solutions
Act-specific software - solutions
Database; Customer management systems
Operational
Operational and integrated IT solutions anticipated.
SEC Rule 17a-4 The retention of internal and external e-mail communications in line with the SEC Rule 17a-4. E-mail data management solutions
Storage Solutions Worm
Database
Server & Networking
Operational
Operational and IT solutions demand started.
USA Patriot Act US Government Act to widen existing Anti-Money Laundering requirements that will affect all financial institutions. Tools to enhance knowledge management
AML infrastructure tools
Integration of transactional-processing systems
Operational
Part of worldwide initiative for AML is operational and IT solutions to reduce cost and risk emerging.
Basel II Accord Regulation to introduce a standardized risk-sensitive capital framework in international financial institutions. Data collection
Analysis
Monitoring or Tracking Solutions
Risk Identification Technology (operational, credit and market)
Operational
Continuing compliance in stages and IT investments started usually as part of an integrated regulatory and compliance infrastructure.
Sarbanes-Oxley Act (SOX) Act (part of 2002, Sarbanes-Oxley Act) which mandates that all auditing firms retain records relevant to audits and reviews also has significant implications on companies’ IT resources. Document Retention Systems
Email Management Systems
Content Management Storage Solutions
Operational
SOX 404 deadline for non-accelerated filers and foreign private issuers in 2007 opening IT solutions for automated reporting including US owned off-shore corporations.
Universal Market Integrity Rules (UMIR) UMIR was introduced in 2003 to provide a common set of rules for all equity markets in Canada. The rules cover a wide range of activities from manipulative or deceptive forms of trading to order entry. Trading Packages & Systems
Risk Management
Risk Profiling and Monitoring
Networking
Database
Storage
Audit Trail
Disaster Recovery
Security
AML Systems
Processor Systems.
Operational
A review is underway and expected to lead to changes in the regulations.
National Association of Securities Dealers (NASD) 3010 Rule 3010 requires members to establish and maintain supervisory systems for each of their associated persons. It outlines the need for each member to establish and maintain a system to supervise the activities of each registered representative and associated person. CRM
Content Management Archiving
Operational
Operational and IT solutions emerging.
National Association of Securities Dealers (NASD) 3110 Rule 3110 outlines the control of customer account information. It’s provisions require members to ‘make and preserve books, accounts, records, memoranda, and correspondence.’ Storage
Data Management
Data Collection
Operational
Operational and IT solutions emerging.
Check 21 Check Clearing for the 21st Century (Check 21), allows banks to replace paper checks with electronic images of the check to speed clearing and distribution of funds. Imaging equipment
Image handling and verification software
Security
Communications-equipment
Image database
Processing power
Disaster recovery
Backup
ILM
Operational
Operational and IT solutions emerging.
Financial Services Authority [FSA] Reporting Rules New Capital Requirements Directive [CRD] requires new financial reporting by credit institutions and investment firms in addition to existing returns, using the FSA online Early Reporting System [ERS]. Online reporting infrastructure including security, information management and web interface. Operational
Operational and IT requirements are high priority.
Multilateral Instrument 52-111 - Reporting on Internal Control over Financial Reporting

Canadian Securities Administrators (CSA)
The proposed requirements are expected to continue the harmonization of Canadian regulatory reporting and certification rules with Sarbanes-Oxley. Under the proposed rules, reporting issuers on the Toronto Stock Exchange (TSX) will have to adhere to the following:- Management will be required to issue a report on the effectiveness of internal control over financial reporting- An external auditor will be required to issue an audit report on management's assessment. Document management systems
Email management systems
Content management Storage & Security solutions
Disaster recovery
Updates to accountancy systems and ERP systems
Processing power, server and network
Operational
Implementation of IT to reduce cost and risk of reporting.
Personal Information Protection and Electronic Documents Act (PIPEDA) Canada PIPEDA is described as an act to “promote the use of electronic commerce by protecting personal information that is collected”. In doing so, PIPEDA prohibits the use of personal data without the explicit permission of the individual involved. It places requirements on the collector of the information to identify the use for the data, obtain permission for collecting the data and to hold it securely. Beyond this it must be shown that the data that has been stored has only been used in the way in which it was intended. Individuals may also request to be shown what has been stored and the uses to which it has been put. Storage
Audit Trail
Backup
Disaster Recovery
Security
Database
Electronic signature technologies
Operational
Operating and IT solutions emerging.
CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act) US The Act provides controls on the way email is used for commercial purposes. It requires that unsolicited commercial emails are clearly labelled and offer the recipient the ability to opt out. It prohibits the use of deceptive subject lines and false headers. It also stipulates that emails are not sent to automatically generated addresses or addresses gained through underhand ways. Audit Trail
Email Systems
CRM Systems
Authentication Technologies
Operational
Operating and IT solutions emerging.
58-201 Effective Governance and Proposed Multilateral Instrument This law and attendant instrument are in the final discussion stages in Canada. Based on the Toronto Stock Exchange’s (TSX) existing rules for corporate governance, these are expected to be passed for national (Canadian) policy. At the same time the TSX is expected to repeal its own laws to adopt 58-201. Document retention systems
Email management systems
Content management storage solutions
Operational
Fully operational and demand for IT solutions still expected to reduce cost and risks.
California Database Breach Act. State Bill SB 1386 Applies to all individuals and organizations wishing to do business in California. This bill is designed to protect consumers from identity theft. It builds on existing privacy laws and mandates notice of breach of security or any other exposure. IT security applications and services
Customer data handling
Operational
Fully operational and demand for IT solutions still expected to reduce cost and risk.
Privacy Act The purpose of this Act is to extend the present laws of Canada that protect the privacy of individuals with respect to personal information about themselves held by a government institution and that provide individuals with a right of access to that information. Storage
Security
Data Management
Data Consolidation
Database
Data Mining
Disaster Recovery
Document Management
Operational
In operation and is continually being updated.
Do-Not–Call Registry The Federal Trade Commission (FTC) has amended the Telemarketing Sales Rule (TSR) to give consumers a choice about whether they want to receive most telemarketing calls. It will be illegal for most telemarketers or sellers to call a number listed on the registry. Similar standards and laws in UK, Direct Marketing Association ‘Preferred Services’. Data Storage
CRM
Operational
Adapting contact and call centre IT systems.
Corporate Information Security Accountability Bill Currently a draft bill that calls for US publicly listed firms to adhere to minimum IT security standards that would be set by the Securities and Exchange Commission (SEC). Proposes an annual audit with results to be submitted with annual reports and SoX submissions. Affects a wide range of security products to help companies comply with ‘industry standard’ security practices. Also requires tools to assist with gap analysis, scooping, audit. Potential
Draft bill.
PCI [Payment Card Industry] Data Security Standard The PCI Data Security Standard is a set of comprehensive requirements for enhancing payment account data security. It was developed by the founding payment brands of the PCI Security Standards Council, including Visa, MasterCard, American Express, Discover Financial Services and JCB, to help facilitate the broad adoption of consistent data security measures on a global basis. The PCI DSS includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. This comprehensive standard is intended to help organisations proactively protect customer account data. Operational
Adopted and IT infrastructure solutions being implemented.
ISO 20000
IT Service Management Standard
ISO 20000 comprises two parts: ISO 20000-1 is the 'Specification for Service Management, and ISO 20000-2 is the 'Code of practice for Service Management'.

Together, these form a top-down framework to define the features of service management processes that are essential for the delivery of high quality services.

ISO 20,0000 allows IT organizations to formally certify their IT services, using ITIL [Information Technology Infrastructure Library] global best practice for IT service delivery.
Security Management
Storage Management
Business Application Management
Server, Network & Device Management
Operational
Rapidly adopted as the international standard for IT Service Management based upon ITIL based upon substantial TCO reduction as business case.
ISO 27001 Information Security Standard ISO 27001 is the formal standard against which organizations may seek independent certification of their Information Security Management Systems to reduce businesses’ information security vulnerability. ERP solutions
IT Security Applications and services
Operational
Rapidly being adopted worldwide as the standard for business’ information security.
IAS (International Accounting Standards) International standards on accounting and the regulation of financial result calculation. Designed to improve transparency and represent a step towards a common global accounting standard. Enterprise integration systems
Data gathering systems.
Operational
The legislation will require significant investment in appropriate systems to facilitate internal reporting and data gathering.
Order Audit Trail System (OATS) NASD Rules 6950 to 6957 The National Association of Securities Dealers (NASD) has established the Order Audit Trail System (OATS) to create an audit trail of order, quote, and trade information for Nasdaq securities. This information is passed to OATS to provide an audit trail for each deal. Members must synchronize business clocks for recording the date and time of each deal. Networking
Security
Specialist trading-applications
Backup
Time-stamping technology
Document management
Database
Operational
Operational and IT investment necessary to reduce cost and risk.
Straight Through Processing (STP) STP aims to reduce trade settlement timescales by implementing technology to allow straight through processing of trades. STP still faces challenges to allow for time differences around the World. Middleware Upgrade Messaging
Transformation
Data Enrichment and Routing
Database Integration
Integrating internal applications to automate internal processing.
Operational
Operational and IT solutions necessary to integrate process.
Sound practices to strengthen the resilience of the US Financial System Standards introduced to improve all finance organizations’ disaster recovery and business resilience capabilities in the post September 11th high-risk environment. Also to combat the effects of major virus attacks and natural disasters. Data/content management
Digital security
Remote storage
Network management - services
Disaster recovery
Backup
Storage management
Business continuity
Operational
Operational and IT solutions starting.
Enhancing Services Through the Innovative Use of Information and Technology This enshrines Canada’s e-Government initiatives taking a 10-year strategic vision of the steps and initiatives needed to deliver access to government services. Communications
Internet Services and Technologies
Security and user identification
Storage
Document Management
Data Consolidation
Operational
Steady demand for integrated IT solutions.
T+1 (Settling securities in one day) Regulation aimed at shortening the settlement of traded securities from 3 days to 1 day. Middleware Upgrade
Messaging
Transformation
Data Enrichment and Routing Database Integration
Integrating internal applications to automate internal processing.
Potential
The Securities Industry Association (SIA) pushing a set of objectives based on Straight Through Processing (STP) that supersede T+1 in time.
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